travel industry experts, air travel safety, role of travel agents

Increasing The Safety Of Clients Via The Help Of Travel Advisors

After the pandemic, most countries have returned to normal, but a few countries are still battling. Despite this, there is no need to stop travelling since there are many health and safety measures that can be taken to reduce the risk of getting the virus while travelling.

Many travel agents have reported a consistent increase in reservations over the summer. In addition, an American Society of Travel Advisors study done in June 2021 revealed that 76% of advisors are experiencing a rise in clients compared to pre-pandemic levels, and 81% of advisors are hearing from travellers who have never hired an advisor before.

Travel agents that are doing well today have a hidden weapon: They’ve worked out how to make customers and prospects feel confident about travelling, even as the pandemic persists. The major support to a travel agency is the travel advisors, and as a travel advisor, it is your sole responsibility to guarantee safe travel to your customers.

The Role Of A Travel Advisor

Having travelled extensively, a travel advisor has essential relationships and resources in the business that allow them to make the best recommendations for their customers. After years of first-hand expertise as a travel advisor, you should have enhanced the vacation planning process by personalizing the experience for each customer. You can help save the customers time and money by providing them with the information to plan their trip.

How Can Travel Advisors Make Travel Safer?

Which tourist destinations are open and invite visitors? Have hygienic precautions been put in place at any of the hotels and resorts? Currently, what kind of paperwork is required?

Ideally, a travel agent could answer these questions right now. Along with answering the obvious questions, there are several ways that you may help put the safety of their clients first when making a reservation.

If you have clients afraid of flying, you may reassure them by telling them that the odds of acquiring COVID-19 on an aircraft are quite low. On aircraft and in airports, masks and sanitization procedures are still in effect.

There are many techniques to reduce the odds that they may catch the virus when travelling once you have soothed their fears.

Few Of The Questions Concerning The Tourists And Their Answers

  • What happens if I contract COVID while travelling?

As a result, the fear of becoming sick or testing positive in a foreign country is by far the largest deterrent to travelling abroad, especially internationally.

Travelling after getting vaccinated will help ease worries since many locations now require it. But even if the destination doesn’t require it, It is better to advise your customers to test before they depart. The knowledge of a negative test offers them peace of mind, and it protects others who are around them from harm.

  • Suppose quarantine or border closures prevent me from returning home?

Travellers are concerned about being stranded at their destination if they get to Covid. Travelling is not always free of quarantine, and occasionally, borders are closed for security reasons. Even under such circumstances, individuals could still come home, just as they did during the pandemic last year.

In addition, you can provide them with choices for travel that have safety measures in place, offer on-site testing, and have a contingency plan in place in the event of a positive result. Most clients are more worried about being quarantined than they are about contracting the virus. These people would feel more comfortable when you explain resort protocols, insurance value, and possibilities for free quarantine to them.

  • Is getting vaccinated mandatory to travel?

Now, it’s less about how things are handled in a destination or resort and more about whether they need to get vaccinated before going. As a travel advisor, you can let them know what the current travel restrictions are and recommend that they take out travel insurance in case they need to cancel their trip or if there are any changes made before their journey that they are uncomfortable with.

  • How safe is a destination?

As travel advisors visit numerous destinations, you can reassure travellers about how safety measures are handled in airlines, transfer firms, and resorts at a destination. Personal experiences are more reliable than those conceptual. To be an effective travel advocate and educate their consumers, you need to have a thorough understanding of the profession. You should have a stronger marketing plan for the next few years, which includes ‘safe travel’.

Tips For Travel Advisors To Assure The Travellers’ Safety

Booking a private transfer is the first step. A vehicle with only their travel party in it will make your clients feel much more comfortable than boarding a bus with strangers or using an app that may not have the necessary cleaning processes in place between passengers.

Booking your clients at a roomy resort is another technique to minimize contact with strangers. For example, there are some large hotels at famous tourist places where guests have their own space instead of being squeezed between other guests near the pool. Selecting a property with a continued focus on health and safety procedures is also crucial.

Then, recommend an improvement to the room. For example, when visitors reserve an enormous suite with facilities such as a private pool and room service, they will spend less time in public areas and more time resting on their own, saving them time and money.

Be familiar with a plan that works for your customers and encourage everyone to add it. Then, you may rest assured knowing that your clients are safe and secure as they enjoy a well-deserved holiday.

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